Helpful Articles for the Automotive Professional

Aug 14 min read

Building Trust with Customers: A Service Advisor's Guide

Building trust with customers involves empathy, transparency, consistency, and integrity in every service advisor interaction.

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Jul 263 min read

Asking Questions Online is Great but…be Careful of the Source

The article warns against relying on online forums for business advice. It advocates for setting labor rates based on costs and productivity

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Apr 194 min read

The Future Of Our Industry - The Automotive Aftermarket Will Never Be The Same

Consider this with me… what if we in the independent automotive service industry have now entered a once-in-a-lifetime moment of...

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