What We're About

Cecil Bullard has spent most of his life in the Automotive Service and Repair Industry, held every position and operated multiple successful shops. He now serves as a consultant, trainer and teacher.  He believes that there is unlimited opportunity and potential in today's shops and that your business should provide you the life you want.

John has spent his entire working career in the automotive industry and has experienced most every position in an automotive repair facility. This background, in addition to the post-secondary education he received in Business Management and Marketing gives him a unique perspective on how to be a successful business owner in today’s industry. He is rewarded as shop owners get it, implement it, and have success with it!

Kent has devoted a decade within the automotive industry to help shops succeed. His focus has always been in operations, process, and time management. He believes our businesses should inspire fulfilling and meaningful lives. Minimalist, family-man, speaker, musician gamer, and always eager to help.

When asked “what drives you to do what you do at the Institute?” Mark replied, I live for the “ahh-ha moments” – The moments when someone “gets” a concept, and they instantly know how they can apply it to their lives.  Mark’s experience, skill, and willingness to go the extra mile helping thousands of shops make him an integral part of the institute team.

Guy was a successful small business owner who now enjoys helping others achieve their goals and dreams. Guy has traveled our great country visiting Auto Repair Shops helping shop owners identify their areas of opportunity and providing solutions to achieve the life they desire. Guy loves having all the resources that The Institute provides to help shops in any all areas of operating an Auto Repair Business.

Joey's passion is operations. She applies strong analytical skills and a superior work ethic to solve problems. She finds a lot of meaning and purpose in work, especially when she can connect that work to helping others.

Michael heads up the production of our educational and promotional media, including videos, photographs and more! He's inspired by the changes that can come to someone's life when they're able to get their business on track. He also makes a mean cup of coffee!

Lex Tingey is the Marketing Manager for The Institute for Automotive Business Excellence. With a recently completed Master’s of Science in Management and specialization in Strategic Digital Marketing, Lex focuses on the big picture by working every piece of marketing into a strategy with a purpose. She understands the work that goes into successful marketing and is always willing to share that knowledge.

Kurt handles all of the Institute's IT needs, covering things like our web systems, API integrations, app development, and even sorts out our printers! But he does a lot more than that, Kurt is truly an inspiration to the team, he believes in the mission and foundation of our company more than most, and is always pushing us to do better. 

Dani has dedicated the past 10 years of her life to the healthcare industry, and while it was a rewarding career, she wanted to change things up a little bit. She helps The Institute on the administrative side, and looks forward to assisting with growing our network of successful shop owners and entrepreneurs.

Jennifer has been a part of the automotive industry her entire career, starting with a dual Bachelor's degree in HR and Operations Management. She has been a part of the GPG since 2004 and owns a very successful repair facility in northern New York. Assisting owners in understanding their finances and seeing the difference that makes in their business is the best, however, empowering her own staff and seeing them reach their goals is even better. 

Aaron has been an integral force in the industry, starting at a Chevrolet dealership as a service advisor before moving into a sales position and finally opening his own shop in 2018. With a help-first mentality and the lessons learned in his career, he knows what it takes to rise above the competition. Joining The Institute, Aaron looks to give back to the industry he loves through group facilitation, business coaching, & individual mentorship.