By Michael Herzberg Smith September 2025 ______________________________________________ Are you considering Multi-Shop Ownership (MSO)?...

Most relationships with The Institute for Automotive Business Excellence start as a spark of curiosity in the digital wilderness. A shop owner scrolling Instagram reels pauses when Cecil Bullard bluntly states, “If your shop isn’t netting 20 percent, something’s broken.” A week later the same owner hears that quote repeated at industry events, expos, and tradeshows that we routinely attend or speak at. That presence is rooted in why we started back in 2010

Your Business is Probably Your Largest Lifetime Investment – So Make the Most of Your Financial Legacy While There’s Still Time Most...