
WEBINAR: The New Backbone of a Successful Shop: Software That Actually Works
Wed, Jun 25
|The Institute Webinar Series


Time & Location
Jun 25, 2025, 12:00 PM – 1:00 PM MDT
The Institute Webinar Series
About the Event
Between staffing shortages, growing customer expectations, and the daily chaos of running a shop, owners are being pushed to their limits. But the most forward-thinking shops aren’t adding more to their plate—they’re using smarter systems to take control. From digital vehicle inspections and inventory tracking to streamlined estimating, parts ordering, customer communication, and reporting, today’s shop software isn’t just about convenience—it’s about survival. In this candid conversation, we’ll explore how the right tools can completely shift your day-to-day operations, free up your team to focus on what matters, and create a better experience for your customers and your bottom line. We’ll be joined by: - Tonnika Haynes, President & Owner of Browns Automotive in Chapel Hill, NC - Jennifer Hulbert, Owner of Service Plus Automotive & Head Coach/Facilitator at The Institute - Jimmy Lea, VP of Business Development at The Institute - John Phelps, Director of Channel Partnerships Hear real stories from real shop owners and coaches who’ve made software a central part of their success—and learn the practical steps you can take to do the same. Stop fighting fires. Start building a business that runs like a business.