WEBINAR: An Educated Customer Makes Better Decisions

What if the secret to selling more wasn’t pushing harder—but teaching better?

Prepare to transform the way your shop communicates. Join Craig O’Neill of AutoFlow, Mike Simard of Simard Automotive, and Jimmy Lea of The Institute for a powerhouse session that uncovers why education is your most underused sales tool.

Hear firsthand how Simard Automotive—a standout in the Alaskan market—has built a reputation on clarity, trust, and empowered customers. Learn how combining AutoFlow’s cutting-edge digital tools with a coaching-based approach to customer interaction leads to higher approvals, fewer objections, and a whole lot more loyalty.

We’ll show you how to:

- Use DVIs and media-rich communication to simplify complex repairs

- Equip service advisors to guide—not just inform—customers

- Build trust that converts into long-term business

No scripts or sleazy tactics. Create a customer experience so transparent and educational, it feels like a partnership—not a pitch.

Reserve your spot now and learn how to turn smart communication into serious results. Your shop’s growth depends on it.