
WEBINAR: Your Marketing Worked. Don't Lose Them On The Phone
Wed, Sep 23
|The Institute Webinar Series
Your marketing got them to call. What happens next?


Time & Location
Sep 23, 2026, 11:00 AM – 12:00 PM
The Institute Webinar Series
About the Event
For a shop owner, the phone isn’t just a way to communicate. It’s one of the most important conversion points in your business. Every missed call, poor first impression, or poorly handled conversation can mean a lost appointment, lost revenue, and potentially a customer who never calls back.
In this webinar, we’ll talk about how to use your phone system as a true marketing and management tool. You’ll learn how to improve how calls are answered, create a more consistent customer experience, identify missed opportunities, and better understand what’s actually happening when customers call your shop.
The goal isn’t simply to get more calls. It’s to make sure the calls you’re already paying to generate turn into more appointments, stronger customer relationships, and more revenue for your shop.
You can spend thousands of dollars getting your shop in front of the right customers, but if your team doesn’t handle the phone call well, that marketing investment can disappear in a matter of seconds.
Register to join us here: https://streamyard.com/watch/wykmzZSq3Ufp
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