Fri, Mar 17|
The Institute Headquarters
The Motivated Service Advisor
Being the main contact between customer and technician, heading sales, and managing workflow, Service Advisors set the tone and pace for the entire team. They can make or break your company culture, and with it, your bottom line. Teach them how to expertly lead from the counter.
Time & Location
Mar 17, 7:00 AM – Mar 18, 4:00 PM
The Institute Headquarters, 3789 Wall Ave, Ogden, UT 84405, USA
About the Event
Advisors have the power to steer our company culture, and with it our profitability. Your team needs an experienced and intellegent leader at its head, making sure they're motivated, productive, and performing at their peak. In this 2-day workshop we'll train your advisor to understand the people around them, how to keep them focused on the right things, and how to manage them to get the results you need for your business.
This is a workshop for the advisor seeking to improve their management skills.
Here's Some of What We'll Cover
- Establish Clear Channels of Communication
- Build Lasting Relationships
- Strengthen Team Culture
- Lead from the Counter
- Motivate Your Teams Performance
- Personality Profile and Interactions
- Customer Motivations
- And much, much more...
This course puts your advisor in the position of a real leader for your company. It's designed to give your advisor the tools to lead the charge, motivate your entire team's performance, and take better care of your customers. Valuable skills for any career advisor.
(This workshop is part of an Advisor Training Series)
Where We Recommend Staying
This ticket includes breakfasts & lunches, and workshop materials, for 1 individual.