The Efficient Service Advisor

Your advisor is key to your business operating at peak efficiency. You want them to be able to complete tasks with accuracy as fast as possible. In this workshop your advisor will learn tips and tricks on how to be more efficient. Whether it's through presentation, process, or internal drive. 

We teach your advisor to be the most efficient they can be with:  

Efficiency on the Phone and at Check-In: 

- How to move the conversation along efficiently 

- How to get all the information needed to properly diagnoses issues 

- Making sure the customers are clear on every step 

Efficiency in the Shop 

- Understanding the FLOW of the shop 

- How to not "drop the ball" during the day 

- How to create opportunities to fill time with orders 

Efficiency during Presentation 

- How to get to the point 

- Answering questions before they are questions without creating more 

- How to be efficient at checkout and beyond 

- How to quickly show value to the client while building trust throughout the process 

Your Advisor should be able to be more efficient which should also reduce their stress, provide a better experience for your clients, and make for a smoother operation.