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Becoming GREAT on the Phone
Becoming GREAT on the Phone

Sat, Oct 16

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WORLDPAC Online Training

Becoming GREAT on the Phone

Online Course from WORLDPAC Customers decide if they’ll do business with you in 4.5 seconds. How you answer the phone and how you engage the customer is essential to your success. Improve your skills and book more appointments.

Time & Location

Oct 16, 2021, 9:00 AM – 11:00 AM MDT

WORLDPAC Online Training

About the Event

Customers decide if they’ll do business with you in 4.5 seconds. How you answer the phone and how you engage the customer is essential to your success. 

The best Service Advisors understand this and practice these proven techniques day in and day out: 

o Engaging potential clients with excitement, enthusiasm and interest 

o Creating value and trust by quickly overcoming objections 

o Ways to create a buyer from a shopper 

o When to let the tire-kickers go and how to do it 

o Closing on the phone and getting the appointment 

Improve your skills and book more appointments.

DATE: Saturday, Oct. 16, 2021 

LOCATION: Online 

COST: $75.00 

TIME: 11:00am – 1:00pm EDT/ 8:00am – 10:00am PDT 

LASS ID: OLT239

INSTRUCTOR: Cecil Bullard

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