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Sat, Oct 16
|WORLDPAC Online Training
Becoming GREAT on the Phone
Online Course from WORLDPAC Customers decide if they’ll do business with you in 4.5 seconds. How you answer the phone and how you engage the customer is essential to your success. Improve your skills and book more appointments.
Time & Location
Oct 16, 2021, 9:00 AM – 11:00 AM MDT
WORLDPAC Online Training
About the Event
Customers decide if they’ll do business with you in 4.5 seconds. How you answer the phone and how you engage the customer is essential to your success.
The best Service Advisors understand this and practice these proven techniques day in and day out:
o Engaging potential clients with excitement, enthusiasm and interest
o Creating value and trust by quickly overcoming objections
o Ways to create a buyer from a shopper
o When to let the tire-kickers go and how to do it
o Closing on the phone and getting the appointment
Improve your skills and book more appointments.
DATE: Saturday, Oct. 16, 2021
LOCATION: Online
COST: $75.00
TIME: 11:00am – 1:00pm EDT/ 8:00am – 10:00am PDT
LASS ID: OLT239
INSTRUCTOR: Cecil Bullard